Privacy Policy

1.1 Information You Provide Directly

When you create an account, place an order, or contact us, we collect:

• Account Information: Full name, email address, phone number, password (encrypted)
• Profile Information: Profile picture, company name, address
• Project Information: Project descriptions, requirements, uploaded files (logos, documents, images)
• Payment Information: Transaction details processed through Razorpay (we do not store card details)
• Communications: Messages sent through our support channels

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: Browser type, operating system, device type
• Log Data: IP address, pages visited, time and date of visits, referring URLs
• Usage Data: Features used, actions taken on our platform
• Cookies: Session identifiers and authentication tokens

1.3 Information from Third Parties

If you sign in using Google or GitHub OAuth, we receive basic profile information (name, email, profile picture) from those providers as permitted by your account settings with them.

We use collected information for the following purposes:

We do not use your information for advertising purposes or sell your data to third parties.

We do not sell, trade, or rent your personal information. We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our services (Razorpay for payments, SendGrid for emails, MongoDB Atlas for database hosting). These providers are bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice.
• With Your Consent: For any other purpose with your explicit consent.

We do not share your information with any advertisers or marketing companies.

We use cookies and similar technologies to operate our platform. Here is what we use and why:

We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

Your data is stored on secure cloud servers via MongoDB Atlas. We implement the following security measures:

• Passwords are hashed using bcrypt before storage — we never store plain-text passwords
• Authentication tokens are stored in HttpOnly, Secure, SameSite cookies
• All data transmission occurs over HTTPS/TLS encryption
• File uploads are stored in protected directories not publicly accessible
• Rate limiting is applied to all sensitive endpoints
• API access requires authentication for all user-specific operations

While we take all reasonable steps to protect your data, no system is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

Our platform integrates with the following third-party services. Each has their own privacy policy:

Our website also links to external websites such as WhatsApp for support. We are not responsible for the privacy practices of these external sites.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information via your profile settings
• Deletion: Request deletion of your account and associated data using the "Delete Account" option in your dashboard
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for optional data processing at any time
• Complaint: Lodge a complaint with the relevant data protection authority in your jurisdiction

To exercise any of these rights, contact us at developersinthehouse@gmail.com. We will respond within 30 days.

Our platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at developersinthehouse@gmail.com and we will delete such information.

Users between 13 and 18 years of age must have parental or guardian consent to use our services and make purchases.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy:

• Account Data: Retained until you delete your account
• Project & Order Data: Retained for 3 years after project completion for legal and business purposes
• Payment Records: Retained for 7 years as required by Indian financial regulations
• Activity Logs: Retained for 90 days
• Uploaded Files: Retained until you delete them or your account is closed

When data is no longer required, we securely delete or anonymise it.

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by:

• Updating the "Last Updated" date at the top of this page
• Sending an email notification to your registered email address

Continued use of our platform after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We aim to respond to all privacy-related inquiries within 30 business days.